Privacy Policy
Last updated: May 4, 2026
Who We Are
Electrical Support Company is a union signatory commercial and industrial electrical contractor based in Lynnwood, Washington. Our website is electricalsupport.com. When we say "we," "us," or "our" in this policy, we mean Electrical Support Company.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and project details when you submit a quote request or contact form
- Any additional information you share during phone calls, on-site visits, or email correspondence
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies and Tracking below)
Information from third-party services:
- Google Analytics for website usage data (loads only after cookie consent)
- Formspree for contact form submission delivery
- Local Marketing Manager (Paige) for review widgets, when displayed
How We Use Your Information
- To respond to quote requests and service inquiries
- To schedule and perform the electrical work you request
- To send service updates, scheduling confirmations, and follow-up communications related to your project
- To improve our website and services
- To comply with legal, tax, permitting, and inspection requirements
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies and Tracking
We use the following cookies and tracking technologies:
- Essential cookies: Required for the website to function (session management, security).
- Analytics cookies: Google Analytics, loaded only after you accept cookies via the consent banner. Analytics collect anonymized usage data to help us understand how visitors use the site.
- Third-party embeds: The Formspree contact form and any review widget embeds may set their own cookies, subject to their respective privacy policies.
You can manage cookie preferences through the consent banner shown on your first visit, or by adjusting your browser settings.
Data Retention
We retain your personal information only as long as necessary to provide our services or as required by law (including warranty, permit, and inspection records). Project-related records are typically retained for the duration required by Washington State and local jurisdictional requirements. General contact form submissions are retained for up to 24 months unless you request earlier deletion.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of analytics tracking via the cookie consent banner
To exercise any of these rights, contact us at info@electricalsupport.com or call (425) 583-4869.
Washington Residents
If you are a Washington resident, the Washington My Health My Data Act and other applicable state laws may grant additional rights regarding consumer data. To make a privacy request under Washington law, contact us using the information above.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information. To make a CCPA request, contact us using the information above.
Data Security
We implement reasonable technical and organizational measures to protect your personal information, including HTTPS encryption, secure hosting, and access controls on internal systems. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our services are directed to commercial and industrial clients. We do not knowingly collect personal information from individuals under 18.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance.
Contact
Electrical Support Company
19109 36th Ave W #204, Lynnwood, WA 98036
info@electricalsupport.com
(425) 583-4869